FALCON USER’S GUIDE 6.1.3.3 AVAILABLE FACILITIES FOR CUSTOMERS As a standard service, SpaceX provides desk and office space for customer personnel at CCAFS in Hangar AO (Figure 6-3). Figure 6-3: Hangar AO Figure 6-4: Layout of customer office space in Hangar AO These facilities are available from customer arrival through launch + 3 days. Offices are provided with US-standard power (120V, 60 Hz), high-speed Internet service and standard office equipment. The pad customer room is located in a bunker below the launch pad and is used during pad operations. The SpaceX Launch Control for SpaceX flights is located just outside the south entrance to CCAFS, providing easy access to all customers. These facilities are equipped with fiber-optic connections to the launch site and a connection © Space Exploration Technologies Corp. All rights reserved. 43

SPACEX FALCON USER’S  GUIDE - Page 47 SPACEX FALCON USER’S GUIDE Page 46 Page 48